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Quick categories

Do I get lifetime access to the courses? Access Share

Yes. Your enrollment includes lifetime access to the content you purchased, including future updates to the same course (new lessons, improved downloads, and refreshed quizzes).

• Watch on desktop, tablet, or mobile.
• Progress syncs automatically when you’re logged in.
• Offline access depends on your device/browser (some video providers restrict downloads).

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How many devices can I use? Access Share

You can sign in on multiple personal devices (for example: laptop + phone + tablet). For account security, we may temporarily challenge logins that look unusual (new country, VPN, many rapid logins).

If you’re sharing a login across many people, access can be limited. For teams, ask about multi-seat options.

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What’s included in the course price? Pricing Share

Each course includes streaming lessons, guided assignments, downloadable checklists, and access to course updates. Some courses also include seasonal planting calendars and pest ID cheat-sheets.

You can see the full list on the course page before checkout. If you want a receipt with billing details, we can email an invoice.

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Do you offer discounts or coupons? Pricing Share

We occasionally run seasonal promos (spring prep, fall cleanup) and limited-time bundles. If you have a community garden, student group, or nonprofit, ask about group pricing.

Coupons apply at checkout; only one discount can be used per order unless stated otherwise.

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What is your refund policy? Policy Share

If you’re not satisfied, you can request a refund within 14 days of purchase. Send us your order email and a short note on what didn’t work for you so we can improve.

Refunds are processed back to the original payment method. Processing time may vary by bank (typically 3–10 business days).

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Do I get a certificate after completing a course? Certification Share

Yes. When you complete the lessons and pass the end-of-course quiz, you can download a shareable certificate (PDF) from your dashboard.

Certificates are great for personal tracking and community garden roles. They’re not a state license, but they do show verified completion with your name and date.

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How long does a course take? Learning Share

Most learners finish in 2–6 weeks depending on your schedule. You can go faster (binge a weekend) or slower (follow along with the season).

We recommend a steady rhythm: watch a lesson, do the quick assignment in your garden, then come back with questions.

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Can I ask questions while learning? Learning Share

Absolutely. Use the Ask a question form and include your context (zone, crop, container vs. in-ground). Typical response time is 1–2 business days.

For faster help, attach a clear photo (optional) and mention what you’ve already tried.

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